Business English / Incomplete Sentences / Intermediate level # 19 Letter of Complaint (2)

Q1 I had the washing machine fitted by a ……. plumber but he was unable to make the thing work.

Q2 ……. one of the components was faulty and he recommended that I got back to you so that a replacement could be fitted.

Q3 When I telephoned your store and explained the ……. to your receptionist,

Q4 I was ……. with the comment, ‘Oh not you again’

Q5 which I found most ……. especially since throughout the protracted period of waiting for the machine

Q6 I remained calm although I believe I have every reason for ……. up a fuss.

Q7 I eventually got put ……. to the technical department

Q8 who were most ……. hand

Q9 and told me there was ……. that could be done immediately

Q10 since there were a number of people ……. sick.