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Business English / Incomplete Sentences / Intermediate level # 20 Letter of Complaint (3)

Business English / Incomplete Sentences / Intermediate level # 20 Letter of Complaint (3)

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Question 1 of 10
1. Question
Q1 We now move on to late March when I imagine that the sick employees were fully …….
(a) restored
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(b) returned
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(c) retired
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(d) recovered
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Question 2 of 10
2. Question
Q2 and one of your technical staff came out to see me with the intention of replacing the ……. part.
(a) defective
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(b) deficient
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(c) defining
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(d) defeating
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Question 3 of 10
3. Question
Q3 Unfortunately he had ……. the wrong part with him
(a) delivered
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(b) fetched
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(c) brought
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(d) picked
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Question 4 of 10
4. Question
Q4 and was very ……. as to when he would be able to find the right part and get it back to me.
(a) unable
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(b) unsure
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(c) unskilled
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(d) untrained
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Question 5 of 10
5. Question
Q5 Another visit took ……. in late April but the engineer, although he had got the right part with him, was unable to make the washing machine work.
(a) position
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(b) spot
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(c) time
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(d) place
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Question 6 of 10
6. Question
Q6 It was at this stage that I was seriously considering getting ……. of the machine
(a) rid
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(b) riddance
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(c) hold
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(d) loose
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Question 7 of 10
7. Question
Q7 and asking for a …….
(a) repeat
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(b) refund
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(c) replace
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(d) return
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Question 8 of 10
8. Question
Q8 When I ……. this matter with one of your staff
(a) rose
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(b) risen
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(c) arose
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(d) raised
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Question 9 of 10
9. Question
Q9 I was informed that this was out of the …….
(a) problem
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(b) concern
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(c) question
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(d) hand
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Question 10 of 10
10. Question
Q10 and they would send someone in the ‘……. future’.
(a) near
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(b) next
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(c) soon
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(d) coming
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