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Business English / Incomplete Sentences / Intermediate level # 12 How to complain

Business English / Incomplete Sentences / Intermediate level # 12 How to complain

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Question 1 of 10
1. Question
Q1 I’m really not satisfied with the way you have ……. the situation.
(a) dealt
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(b) handled
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(c) done
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(d) fingered
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Question 2 of 10
2. Question
Q2 I’ve really had enough of all your excuses, what I want is some ……..
(a) action
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(b) acting
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(c) acted
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(d) active
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Question 3 of 10
3. Question
Q3 You’ve refused to help me now for six months and so I shall now have to take the matter ……..
(a) on
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(b) longer
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(c) far
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(d) further
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Question 4 of 10
4. Question
Q4 I must ……. you do something immediately as I’ve been patient long enough.
(a) persist
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(b) desist
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(c) insist
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(d) consist
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Question 5 of 10
5. Question
Q5 I now want some kind of compensation for the total ……. of service I’ve experienced.
(a) lack
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(b) fail
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(c) failing
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(d) missing
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Question 6 of 10
6. Question
Q6 I’m obviously not getting anywhere with my complaint please let me talk to someone ……. to you.
(a) older
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(b) above
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(c) over
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(d) senior
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Question 7 of 10
7. Question
Q7 I’m very unhappy with the way I’ve been …….. No one seems at all interested in my case.
(a) considered
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(b) treated
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(c) placed
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(d) pushed
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Question 8 of 10
8. Question
Q8 I believe I have very good ……. for suing your company for negligence.
(a) lands
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(b) terrains
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(c) grounds
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(d) areas
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Question 9 of 10
9. Question
Q9 If you don’t do something today, I shall be ……. to take legal action
(a) held
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(b) ordered
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(c) commanded
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(d) forced
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Question 10 of 10
10. Question
Q10 You’re the tenth person I’ve been put through to and I’m on the point of losing my ……..
(a) mood
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(b) temper
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(c) state
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(d) feeling
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